SEOUL, Nov. 11 (Yonhap) -- CJ Olive Young, South Korea's leading health and beauty retailer, said Wednesday it will pilot an artificial intelligence-powered shopping assistant called "Ollyoung Tiki" on its mobile app.
The conversational shopping service uses AI to understand the intent and context of customers' questions and provide relevant answers. Users can access it by tapping a light green speech bubble to the right of the search bar on the Olive Young app.
Customers can receive product recommendations tailored to their needs, compare the features of different products and check product availability at individual stores.
The company plans to offer the pilot service to around 1 million customers through the end of this month before refining its features based on user feedback and officially launching it in December.
"We aim to combine our beauty expertise and accumulated data with AI technology to better address customers' diverse needs and create new shopping experiences," a CJ Olive Young official said.
jwc@yna.co.kr
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